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Steve Hughes
Success and consistently extraordinary results both selling and managing in the HVAC industry fill Steve's track record. His 14 years in the industry have given him comprehensive understanding of and passion for all aspects of the sales process.
In his 12 years as Sales Manager, Steve grew his team from just three to eight full time salespeople. During this period, the company grew from 2.5 million to 11.3 million! One key to this phenomenal success was the Home Depot Division Steve grew from just under $600K the first year into a budgeted 3.5 million in 3 years.
As a Sales Manager in a very competitive market, Steve focused his staff on the needs of the customer and the value received by selecting the proper system for the job. By doing this they were able to focus on selling the value as instead of price. These principles are taught by The Act Group, Inc. and the "Boot Camp" process gave Steve the tools needed to convey these principles to his sales staff.
Steve feels strongly that the No Pressure Selling Process was paramount to the success of his sales department. He attended Trane Boot Camp (#81) taught by Steve Howard and Greg Woodman. After that experience it was clear this was the method for success. Steve held weekly "Role Play - Boot Camp Sessions" with his Comfort Consultants as well as Home Depot Lead Generators. There was immediate growth in sales numbers. Steve's Home Depot Program was ranked Number 1, of 60, in Store Volume as well as Number 1 in total sales for the Mid Atlantic Region.
Steve continued to use the No Pressure Selling Process, attended more training sessions, and continually taught the principles to his staff. He has seen the process work over and over again! This unshakeable faith in the process brought him to The ACT Group, Inc. as a trainer.
Email Steve Hughes |
| Testimonials |
"I wanted to thank you again for sharing your vast knowledge of selling tools. You provided many techniques that I look forward to applying during my future consultations with clients. Your teachings, though focused on HVAC, can be applied to other sales situations and will benefit us in many areas. "
Lynne Leblanc - Sales Associate
ATEL Air
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"Just a note to again say thank you for a great education session (Don't sell.... Care). As an active sales manager in this industry I understand how difficult it is to both control a training session, and to grab and hold on to a service techs' attention. You did both and made it look easy!
I shared with you some of the comments I overheard at the breaks, the attendees were like me, "very impressed" with the delivery of the information, the overall content of information as well as the practical "hands on" experience. Thanks again for a fun filled two (2) day learning experience. My Senior Service Supervisor was very animated on our drive home, your really struck a nerve with him and he is looking forward to sharing his new found strengths with his team of 32 service techs! "
D. Brent Hadaway - VP - Sales and Marketing
Service Today
Dover, DE | |
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"Steve Hughes taught me more than I ever thought I could learn!"
Joe Stump - Comfort Consultant
A Professional
Chicago, IL | |
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"Steve, Just thought I'd inform you that Chris is in the elite group of people who have sold a home comfort system. We both sold today for a total of right at $10,000 and Chris even had to do financing for the first time. We just paid for one tuition. I can't sing your praises enough and again a hearty THANKS for your enthusiasm and desire to see others succeed. My definition of success is to find your purpose, pursue it to the best of your ability,and help as many others as you can in their pursuit. Truly you are a success. I'll continue to keep you posted on our journey. THANKS AGAIN!"
Matt Carter - Owner
Carter Heating & Cooling
Lewisville, WV | |
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